1. What products do you sell on Smart Watches?
We sell a wide range of smart watches including fitness trackers, premium smart watches, and everyday wearable devices suitable for men and women.
2. Are your smart watches original?
Yes, all products sold on Smart Watches are 100% original and sourced from trusted suppliers.
3. How can I place an order?
You can place an order by selecting a product, adding it to your cart, and completing the checkout process on our website.
4. Do I need to create an account to order?
Creating an account is recommended but not mandatory. You may also checkout as a guest.
5. What payment methods do you accept?
We accept secure online payments through approved payment gateways. Available options are shown at checkout.
6. Is my payment information safe?
Yes. All payments are processed through secure and encrypted payment gateways. We do not store your card or banking details.
7. How long does delivery take?
Delivery time depends on your location. Estimated delivery timelines are shared during checkout.
8. Do you offer nationwide shipping?
Yes, we deliver to most locations. Shipping availability may vary depending on your area.
9. Can I track my order?
Yes. Once your order is shipped, tracking details will be shared via email or SMS where applicable.
10. What should I do if my order is delayed?
If your order is delayed beyond the estimated delivery time, please contact our support team for assistance.
11. Can I cancel my order after placing it?
Order cancellation is possible only before the order is shipped. Once shipped, cancellation is not guaranteed.
12. What is your return policy?
Returns are accepted according to our Return & Refund Policy. Products must be unused and in original packaging.
13. How long does it take to process a refund?
Approved refunds are processed within the time mentioned in our refund policy, depending on the payment method used.
14. Do your products come with a warranty?
Warranty details, if applicable, are mentioned on the product page. Warranty coverage may vary by product.
15. What if I receive a damaged or defective product?
If you receive a damaged or defective item, contact us immediately with proof, and we will assist you according to our policy.
16. Can I exchange a product?
Product exchanges are subject to availability and our exchange policy terms.
17. How can I contact customer support?
We sell a wide range of smart watches including fitness trackers, premium smart watches, and everyday wearable devices suitable for men and women.
18. Do you collect personal information?
Yes, we collect limited personal information required to process orders. Please refer to our Privacy Policy for details.
19. Can I unsubscribe from promotional emails?
Yes, you can unsubscribe at any time using the link provided in our emails.
20. Do you update your policies?
Yes. Our policies may be updated periodically. We encourage customers to review them regularly.